Elena Sokolovskaya,
Chief Expert of Competition and Law journal
Online trade is capturing ever more
markets and industries. Although current legislation is not always ready for
new models of commercial relationships, the antitrust authority is striving to
detect and prevent offences in time, including those involving online sales.
This is primarily true for digital aggregators and platforms which, in the
absence of stringent restrictions, can
create additional obstacles for businesses,
impose conditions on contracting parties and exert pressure on consumers.
Barriers are being put up, for instance, with the assistance of price parity. Let us examine what sort of legal assessment is
given to these restrictive practices in Russia and the European Union.
The series of investigations
into the operations of Booking.com, Expedia.com and Trip.com have
drawn massive public attention. These online hotel booking services used
manipulative tactics in working with clients to gain unfair competitive
advantages. The antitrust analysis was focused primarily on whether it was
lawful to establish pricing parity.
In 2013, the same problem was
tackled in the case of Amazon. Sellers of products that used this trading platform were
prohibited from setting lower prices or
offering better terms on other electronic resources.
In the tourism sector Booking.com adhered to a similar
policy in relation to hotels. If a hotel breached this condition the platform
could drop its rating or stop doing business with it altogether, which
inevitably affected its sales and profits.
The European Commission
examined the case. It established that this practice contravenes the legislation on
protecting competition; specifically, it violates the ban on vertical
agreements provided for by Article 101(1) of the Treaty on the Functioning of
the European Union, because:
- it eliminates intra-brand
competition;
- it reduces the incentive for
online travel agents to compete in prices by reducing
commissions for hotels; and
- it creates barriers for new players entering
the market, and they are deprived of the opportunity to raise their share by
offering lower prices at the start.
Further to the case proceedings Booking.com had
to make the contractual provisions less restrictive and to replace wide price
parity with narrow parity clauses. Narrow parity means that a company may
extend the restriction on the opportunity to offer better prices and terms to
its own hotel websites, but not to other sales channels.
Wide price parity has, therefore, been
recognised as inadmissible.
At the same time, there is no uniform approach to assessing whether narrow price parity
has been established: its legal nature, effect on and economic implications for
competition have not been thoroughly studied. Neither has any definite solution
to this problem been developed in practice, but France, Austria,
Italy and Belgium have already introduced a ban on any price parity clauses.
Under French legislation, for instance, it is
inadmissible to include in agreements between
hotels and online agents clauses prohibiting the sale of accommodation more
cheaply than offered by internet sales partners. These amendments are aimed at
limiting the monopolistic position of giant platforms on the market of
electronic booking systems. In the meantime, in the absence of strong
competition the pernicious former policy may take a hidden form with the
restrictions being observed for appearance’s sake.
At the same time, in their judgements handed
down in 2019 German and Swedish courts noted that, although narrow parity clauses may limit competition, they
are not illegal in themselves, because a narrow parity policy may be pursued as
protection from free-riding or with a view to compensating investment costs.
In addition, under the
European Commission’s Final Report on the E-commerce Sector Inquiry, parity
clauses may
be recognised as admissible if
the platform’s share does not exceed 30% (Article 621 of the Report from
the Commission to the Council and the European Parliament, Final Report on the
E-commerce Sector Inquiry, COM/2017/0229 final of May 10, 2017). If this
threshold is exceeded an individual assessment of the actual circumstances will
be required.
In Russia, the antimonopoly service is also
examining the case of Booking.com, but in the light of another element of the
offence. The platform has not complied with a warning that essentially demanded
that it remove the clause on
providing the best price from contracts with Russian hotels.Such a
restriction could be preserved only with regard to the sales channels
controlled directly or indirectly by the accommodation property (facility) or
by a group of persons that such a property (facility) is part of. As a result,
a case was instigated on the ground of an abuse of a dominant position in the
form of binding partners to disadvantageous contractual terms. No final decision
has yet been handed down in this case.
The Booking.com case triggered legislative
initiatives aimed at improving the regulatory base in the sphere of tourism in
Russia. For instance, the non-governmental
organisation Opora Russia (Pillar of Russia) has put before the antitrust regulator its suggestions for
amendments to Federal Law No. 132-FZ “On the fundamentals of tourist activity
in the Russian Federation” dated 24 November 1996. It has been suggested that
parity with respect to prices of hotel rooms should be prohibited when business
is conducted with online booking systems and that every effort should be made
in general to promote compliance with such conditions.
In September 2020, the antimonopoly service issued another warning to Booking.com demanding that the platform cancel parity
conditions in all sales channels for hotel services.
The transformation of
traditional business processes poses a challenge to the legislative regulation
of commerce. Price parity is just one of many marketing strategies that
companies frequently apply to promote their services on the market and
reinforce their economic position. Detecting and putting an end to such
restrictive business practices in e-commerce allows sellers to set prices
freely, stimulate price competition and independently offer more advantageous
terms to consumers, as well as giving the chance of making the best choice
based on one's own preferences rather than forced standards.